Yes. However the software will usually revert to run in the Lite Mode. In this mode you can still use the design tools but the scope of your projects will be limited to small designs.

Yes. However the GLSS will only issue authorization tokens up to the number of licenses purchased with a specific Serial number. If you need more seats you can always order more if you do not wish to move the run token each time.

As often as you wish via the WEB. The GLSS server is available 24 hours a day.

Manually issued run tokens can only be processed during VAMP's normal business hours. Therefore the manual responses will take usually 24 to 72 hrs depending upon when the requests arrive.

Contact VAMP and report the Error message you are receiving. We will have to check the server records to determine the problem and what correction steps must be taken.

No. The serial number provides you with access to the GLSS™ system which monitors your license. If you give your number to someone else then you won't be able to get your own runtime token because someone else is already using it.

Your serial number only grants you access to those versions for which you have purchased a valid license and only for the specific OS.

If your Serial Number has only a single user seat license assigned to it then you can move the run token between any number of machines you use. You must first remove the authorization from the active machine and return the token to the GLSS server. Then on the machine you wish to use (and running the appropriate OS for this license), get a new run token from the GLSS server. Doing this via the WEB only takes matter of seconds to accomplish. If your license has more than one user seat available to you then you can get a run token for a another machine. You can always add more user seats by contacting VAMP Inc.

This depends on the number of user seats that came with or are currently assigned to your License. If your maximum user count is one(1) then concurrent use is not available.Contact VAMP about adding more user seats.

Yes. Contact Vamp Inc. about adding more.

The GLSS system will inform you if the update version you are trying to use is not licensed to you. If you are not licensed for the specific version series then you will need to contact VAMP Inc. and have your licensed status upgraded.

This is handled automatically by the GLSS system. Periodically, if necessary, when you run your tools your run token is automatically checked and recharged by the GLSS server. The need to refresh is necessary to protect your investment in the license should your serial number ever be stolen. Should you lack a web connection for a very long time the application will inform you before the token expires to avoid any downtime.

Just like a car battery the run charge will go flat and the software won't be able to start. Simply reconnecting with the GLSS™ server will restore operation to a licensed user. In the event you can not access the web you will have to contact VAMP to obtain an appropriate response code for your software.

Yes, provided the GLSS server address has not been blocked by the Proxy Filters.

If your specific serial number has available seats assigned to it then you will be able to obtain a new authorization token immediately. Otherwise you must first provide VAMP Inc. with your Credit Code so that your account can be properly adjusted before you can with draw a new authorization token for a different computer.

No. All code strings only work once.

No. Once you are running our newer versions your serial number identifies who you are to the GLSS web licensing system. This is one reason why you should never share your whole serial number.

Minor software updates are posted on this web site for you to download to keep your software series current. These downloads are free and only require that your license cover that version series.

Major Product releases will usually require a license upgrade in order to use the new product version series. Users who subscribe to extended product support will usually get these major releases as part of their ongoing support subscription. However, it is always best to inquire about your license before upgrading to a major new version.

You will have to upgrade your license. You can do that on our upgrades page.

Only the data needed for the registration of the user and the identification of the host platform is retained. This is done so that GLSS can identify a valid user should your serial number and license be stolen. This data is stored in encrypted form and is accessible only by VAMP Inc. This data is not shared with other entities.